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COVID-19 Information

Dear Guest

Your health and that of our employees is our highest priority. It is of the utmost importance to implement the decrees / hygiene regulations / protection concepts that have been passed in relation to the coronavirus without exception. These measures also have an impact on our services.

Food & Drink

A COVID certificate is required to access indoor areas of restaurants and bars:

  • This means that we are permitted to grant you access to our restaurants and the Lago Lounge if you show a valid COVID certificate (EU system compatible, i.e. recognised in Switzerland) on an app or in paper form together with an ID card.
  • In outdoor areas, for example on our restaurant terraces, there is no certificate requirement.
  • No certificate requirement for children up to 15 years.

Keep distance:

  • Mandatory in areas without certification requirement and wherever masks are required.
  • Keep a distance of 1.5 metres to other guests / employees.
  • Avoid mixing of groups of guests.

Masks are compulsory:

  • In the hotel area (reception, lobby, staircases, corridors).
  • As a guest without certificate requirement when visiting the toilet.
  • When entering the restaurant for take-out pickup.

Clean & Safe Gastronomy

Hotel

  • PDF guest information for hotel guests
  • The mere overnight stay in the hotel is not subject to the COVID certificate requirement.
  • There is still a mask obligation in the hotel areas (reception, lobby, staircases, corridors).
  • If you do not have a COVID certificate, catering is generally only possible via room service - this also applies to breakfast. As a spontaneous guest (without a reservation) you are also welcome on the restaurant terraces when they are open. If you would like to visit our restaurants or the bar (indoor areas), you need to have a valid COVID certificate in connection with an ID card.
  • A "valid COVID certificate" is a certificate issued in Switzerland or in the EU. A current list of countries connected to the "EU Digital COVID Certificate" is available here. If you have a certificate that is not compatible with the EU system (not recognised in Switzerland), you can:
    • have your certificate converted into a Swiss certificate via the application form before you enter Switzerland,
      the processing time is about 5 working days.
    • have a COVID test done in Switzerland to obtain a valid certificate.
  • Depending on the nature of your trip, you may have to fill in an entry form, show a negative test and/or go into quarantine
    ► You can use Travelcheck to check whether you are allowed to enter Switzerland and under what conditions.
  • Hotel guests from risk countries are not allowed to leave their hotel room for 10 days and special hygiene regulations apply to cleaning and meals ► If you are travelling from a risk country, please contact us in advance
  • Information on entering Switzerland

Clean & Safe Hotel

Meetings

  • PDF certificate requirement for seminars, meetings, events
  • For seminars, meetings and events held indoors, the COVID certificate is required. This also applies to access indoor areas of restaurants and bars.
  • This means that you and all your participants need a valid COVID certificate (EU system compatible, i.e. recognised in Switzerland) to hold your event as well as for lunch/dinner.
  • Upon arrival, each participant's COVID certificate will be checked by Marina Lachen, together with a valid ID card. If the certificate is valid, the participant will receive a wristband that identifies him/her as "checked" for the duration of the event (the re-check, e.g. at lunch, is hereby omitted).
  • There is still a mask obligation in the hotel areas (reception, lobby, staircases, corridors).

Clean & Safe Meeting

Parties & Celebrations

  • For events held indoors, the COVID certificate is required.
  • This means that you and all your participants need a valid COVID certificate (EU system compatible, i.e. recognised in Switzerland) to hold your event.
  • Upon arrival, each participant's COVID certificate will be checked by Marina Lachen, together with a valid ID card.
  • There is still a mask obligation in the hotel areas (reception, lobby, staircases, corridors).

Hygiene and protective measures 

  • An efficient ventilation system is used in the premises/restaurants of Marina Lachen: the used air is transferred to the outside and each room is supplied with fresh air

  • We adhere strictly to the instructions and measures of the Federal Office of Public Health and of the canton and keep our employees and guests constantly informed of its instructions
  • For the safety of our guests and employees we have adjusted our services and implemented a wide range of safety and hygiene measures
  • We monitor the situation and make adjustments on an ongoing basis
  • You can help us actively in this situation by complying with the regulations and following our instructions on site, thank you very much!

COVID certificate requirement


You can find up-to-date information on safe travel on the websites of the FOPH and WHO.

And, of course, we are personally available to answer any questions you may have by e-mail to welcome@marinalachen.ch and by phone +41 55 451 73 73.

 

We are looking forward to welcoming you again, for relaxing moments directly at the lake. Thank you for your support, your loyalty and your understanding. See you soon!

Your Team Marina Lachen